Privacy Policy

Who We Are

We at C+H ASSOCIATES PTE LTD respect the privacy and confidentiality of personal data in our possession or under our control. We have implemented policies and practices to safeguard the collection, use, disclosure and storage of personal data provided to us, in compliance with the Singapore Personal Data Protection Act (PDPA) 2012.

How We Collect Your Personal Data

The PDPA defines personal data as ‘data, whether true or not, about an individual who can be identified a) from that data; or b) from that data and other information to which the organization has or is likely to have access.’

We collect personal data through the following methods / channels:

  • Internal Collection Channels
  • Headquarters
  • External collection channels
  • Job Applicant
  • Referrals
  • Job Search Portals
  • Data Collectors
  • Human Resource
  • Types of Personal Data We Collect About You

The types of personal data we collect about you may include:

  • Communication and Correspondence
  • Criminal Background / Past Offences
  • Demographic
  • Education Qualifications
  • Ethnicity
  • Family Background & Details
  • Financial Information
  • Knowledge and Belief
  • Location
  • Medical Details / Health Information
  • Ownership
  • Personal Contact Information
  • Personal Details
  • Photos & Video Footage
  • Physical Characteristics
  • Preference
  • Professional Profile
  • Social Network

How We Use Your Personal Data

We use the personal data we have collected about you for one or more of the following purposes: 

  • Accounting/Finance
  • Income tax returns
  • Banking & Financial services
  • Servicing of policies and accounts
  • Human Resource
  • Payroll processing
  • Processing & administration of employment records
  • Recruitment & selection
  • Training & career development
  • Online
  • Register, setup and manage accounts

Who We Disclose Your Personal Data To

We disclose some of the personal data we have collected about you to the following parties or organizations outside C+H ASSOCIATES PTE LTD:

  • Business Associates & Professional Advisors
  • Others Business Associates
  • Data Processing and Hosting Companies
  • IT/Technical Support
  • Webhosting Companies
  • Education and Training Establishments, and Examining Bodies
  • Commercial Training Providers
  • Government Agencies, Bodies & Departments
  • Ministry – Manpower
  • Ministry – Social Services / Family Development
  • Providers of Professional Services
  • Accounting Services
  • Information Technology Service Providers
  • Suppliers and Providers of Goods or Services
  • Other Contracted Service Providers

How We Manage the Collection, Use, Disclosure and Storage of Your Personal Data

We take our responsibilities under the PDPA seriously. We are committed to implementing policies, practices and processes for data protection that comply closely with the PDPA obligations. These are elaborated in the rest of this Policy document.

Obtaining Consent

If we collect personal data directly from you, we will ordinarily first notify you of the purposes for which we are collecting it and obtain your express consent to us collecting, using and disclosing it for those purposes. We will not collect more personal data than necessary for the stated purposes. However, when you voluntarily provide personal data to us for a purpose and it is reasonable that you do so we may rely on you being deemed to have consented to us collecting, using and disclosing your personal data for that purpose. Under certain circumstances, we may collect, use and/or disclose personal data about you without your consent for example, so that we can comply with our statutory obligations or where personal data is publicly available.

Third-Party Consent

If you have a one-on-one meeting with us or do a transaction with us on behalf of another individual, you must first obtain consent from that individual in order for us to collect, use or disclose his/her personal data. Withdrawal of Consent If you have given us consent to collect, use and disclose personal data about you, you may withdraw that consent at any time. You should give us reasonable advance notice of your withdrawal of consent. We will notify you of the likely consequences of your withdrawal of consent, e.g. without your personal contact information we may not be able to inform you of future updates or that the quality of our service may be impacted. Your request for withdrawal of consent can take the form of an email or letter to us, or through the UNSUB feature in an online service.

Accessing and Making Correction to Your Personal Data

You may ask us to tell you what personal data we hold about you and how we have, or may have, used or disclosed it within a year before the date of your request. We will respond to your request as soon as reasonably possible and, in any event, we will respond to you within 30 days after receiving your request. We may charge a fee for processing your request, but we will let you know the amount of the fee before you incur it. You may also ask us to correct an error or omission in the personal data we hold about you. Unless we are satisfied on reasonable grounds that a correction should not be made, we will correct the personal data as soon as practicable. When you make any such request, we may need to verify your identity by checking your NRIC or other legal identification document.

Accuracy of Your Personal Data

We will take reasonable precautions and verification checks to ensure that the personal data we hold is reasonably accurate, complete and up-to-date. From time to time, we may do a verification exercise for you to update us on any changes to the personal data we hold about you. If we are in an ongoing relationship with you, it is important that you update us if there are any changes in the personal data we hold about you (such as a change in your home address).

Protection of Personal Data

We have implemented an Information Security Policy that governs how we protect personal data. We make reasonable security arrangements to protect personal data about you that is in our possession or under our control to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. All our employees will take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorized persons on a ‘need to know’ basis. External data intermediaries who process and maintain your personal data on our behalf will be bound by contractual data security arrangements we have with them.

Retention of Personal Data

We will not retain any documents containing personal data about you as soon as it is reasonable to assume that the purpose for which we collected that personal data is no longer being served by retention of it and retention is no longer necessary for legal or business purposes. We have a Document Retention Policy that spells out how long we ought to retain each type of document containing personal data and that requires such documents to be destroyed (paper documents) or deleted (electronic documents and data stored in databases) securely. Certain retention periods are based on statutory or regulatory requirements. 

Location Information

Note that if you give us the permission to do so via your mobile device, we may use and store information about your location. We use this information to provide features of our Service in order to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your mobile device settings.

Tracking of User Activity

Where we track user activity, we will document this in our Data Inventory, and disclose such activity in our Privacy Notice.

Behavioural Re-marketing

Where we use remarketing services to advertise on third party web sites to you after you have visited our website, we, and our third party vendors, use cookies to inform, optimize and serve ads based on your past visits to our website. You can opt out of these re-marketing services by visiting the web site of the relevant third party vendor(s).

Compliance with Laws

Where required to do so by law, we will disclose personal data about you to the relevant authorities or to law enforcement agencies.

Links to Other Sites

Our website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s website. It is important that you review the Privacy Policy of every site you visit. We have no control over, and are unable to assume any responsibility for, the content, privacy policies or practices of any third party sites or services.

Changes to This Data Protection Policy

We may update our Data Protection Policy from time to time. We will notify you of any changes by posting the policy on this page. Please revisit this page periodically for any changes. Changes to this Policy are effective when they are posted on this page.

Contacting Us

If you have any questions about our collection,use,and/or disclosure of personal data about you; feedback regarding this Policy, or any complaint you have relating to how we collect, use, disclose and store personal data about you, you may contact our Data Protection Officer(s). Any query or complaint should include, at least, the following details:

  • Your full name and contact information
  • A brief description of your query or complaint
contact@chassociatespl.com